BEFORE YOU ARRIVE:

Resort Reservation Policies

• Check-in time is anytime after 4 p.m. If your room is ready prior to that, we will be pleased to check you in (Early check-in requests cannot be guaranteed). If not, you are free to pre-register at the front desk, store your belongings and begin to enjoy the resort from the moment you arrive.
• Check-out time is 11 a.m.
• This property considers guests aged 18 and under at the time of travel to be children. Children will stay free in the same room as a paying adult when using existing bedding.
• Guests must be 25 or older to book a room or be accompanied by an adult.
• Please note that for security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in.

CAN FRIENDS AND FAMILY VISIT ME DURING MY STAY?

• We reserve our amenities for the use of our registered guests, Non-registered guests may not be permitted based on expected occupancy.

Payment Policies Deposit Information

• A valid credit card must be presented at check-in
• You may pay by credit card, cash, travelers checks, or Best Western Plus Travel Card upon departure
• A valid credit card is required to secure your reservation. The hotel will authorize the credit card the day of arrival during the low season and we require a one-night deposit during the high season. If we are unable to secure authorization on the credit card, the hotel reserves the right to cancel the reservation.

Resort Reservation Cancellation Policies

• Cancellation policy during high season is seven (7) days; during low season we require notice by 4 p.m. day before arrival
• Please record the cancellation number you will be given for your own records

Currency, Rates & Extra Guests

• All rates are confirmed and will be charged in US Dollars
• All room rates are based on single or double occupancy
• An additional charge of $10 per night will apply for each guest above double occupancy

Fort Myers Pet Friendly Hotel

• We accept pets under 25 pounds with restrictions
• Please note there is a $20.00 pet fee, per pet/per night

Miscellaneous

• One parking permit offered per standard room
• No smoking in rooms or balconies including e-cigarettes. There will be a $250 USD cleaning fee charged to those found smoking in their accommodations or balcony.
• Rollaway beds are $10 per night based on availability
• Cribs may be obtained, subject to availability; please request in advance
• Please contact the hotel directly for any special requests